Special Libraries Association

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2011 SLA Florida & Caribbean Chapter Fall Workshop: Keep ’em coming: Building loyal relationships with those that matter most

Do you work with people? No matter the relationship–user, co-worker, administrator, investor–it takes work to build successful relationships.

Join the Florida and Caribbean Chapter of SLA as we hear from James Kane, recognized as “one of the leading researchers and consultants in the science of loyalty and the role it plays in human relationships and the communities we form” (http://www.jameskane.com). During the full-day workshop, we will explore the key elements to forming these lasting relationships, learn to identify target groups, and discuss practical ways to improve the relationships we have. Participants will spend time analyzing their unique organizations and developing customized plans and will leave with practical ways to implement new strategies. Lunch and light snacks are included.

When: Friday, October 28th, 2011

Where: University of Central Florida Main Library, Room 223 4000 Central Florida Boulevard, Bldg. 2 Orlando, FL 32816-2666 For map and directions: http://library.ucf.edu/Administration/Maps/

*PLEASE NOTE:* There will be a $5 charge for parking. The above website has information on how to obtain a parking permit for the day. The chapter is not responsible for what happens to your car while on campus. Carpooling is encouraged!

Agenda

8:30-9:00 Registration and light breakfast

9:00-9:15 Welcome

9:15-12:00 Workshop

12:00-1:00 Lunch

1:00-4:00 Workshop

4:00-5:00 Optional tour of UCF facilities

Register here: http://www.surveymonkey.com/s/MV9935V

Pricing

SLA FCC Member ($40)

SLA Member ($40)

Non-Member ($60)

SLA Student Member ($15)

Student Non-Member ($20)

Need a hotel? UCF Continuing Education provides the following link: http://www.ce.ucf.edu/Hotels/ *They say to mention attending a program at UCF to get a discount, so give it a try. *

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Thank You to our 2018 Conference Sponsors

ARC Document Solutions (Silver Sponsor)

EBSCO (Silver Sponsor)

ProQuest (Silver Sponsor)

ELSEVIER (Breakfast Sponsor)

IEEE XPlore Digital Library (Sponsor)

University of South Florida (Table Sponsor)